Frequently Asked Questions
Everything you need to know about furnishing your home with Curly's.
What are your delivery options and costs?
We offer several delivery tiers, ranging from standard curbside drop-off to our premium White Glove Delivery service, which includes full assembly and packaging removal. Delivery costs are calculated at checkout based on your distance from our nearest distribution center.
Do you offer financing for large furniture purchases?
Yes, Curly's Furniture partners with several financing providers to offer flexible monthly payment plans. You can apply directly at checkout to see your eligibility and choose a plan that fits your budget.
What is your return policy for furniture?
We want you to love your new home setup. If you are not satisfied, you can return most items within 30 days of delivery. Please note that items must be in original condition, and a restocking fee plus return shipping costs may apply.
How can I track my furniture order?
Once your order has been processed and dispatched, you will receive an email with a tracking number and a link to our delivery portal, where you can monitor the status of your shipment in real-time.
Do your products come with a warranty?
All furniture sold at Curly's includes a standard one-year manufacturer's warranty against structural defects. We also offer extended protection plans for purchase that cover accidental stains, tears, and damage.
Can I request fabric swatches before I buy?
Absolutely! We understand that color and texture are important. You can request up to five free fabric swatches for our upholstered collections to ensure the perfect match for your home decor.